Policy Page

Return Policy – Unopened Product
Send back unopened tube and original receipt for a full refund of $24.95. Mail to: MW Labs Inc./Ginger Heat, 2734 Ogeechee Road, Savannah, GA 31405. Refund excludes give-away promotional sample sizes of .5 ozs.
 
100% Money Back Guarantee
Send back empty tube and original receipt for a full refund of $24.95. Mail to: MW Labs Inc./Ginger Heat, 2734 Ogeechee Road, Savannah, GA 31405. Refund excludes give-away promotional sample sizes of .5 ozs.
 
Shipping & Destinations
When shipping within the contiguous U.S., your order will arrive within 3-5 days business days based on your location and selected shipping speed.
Express Shipping will be delivered within two days business. The express rate will be calculated and added to each express order(s). Check express shipping on cart page.
When shipping to Alaska, Hawaii and Puerto Rico, your order will arrive within these delivery estimates based on your location and selected shipping speed. Standard shipping – 3 to 7 days. Express shipping – 2 to 5 days.
 
International Delivery
We also offer delivery to international destinations. Applicable shipping rates will be calculated and added per selected destination(s). Check international shipping on cart page.

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